Thursday, February 11, 2010

Duckmaster

I just got back from a conference in Orlando. Anyone been to one of the three Peabody hotels in the U.S.? If you have, you know something special about them. Each employs a Duckmaster. That's right, a Duckmaster.

(Photo courtesy of Peabody Hotel)

So last night at 5 pm and again today at 11 am, I witnessed a very ducky spectacle that must be the greatest and most original PR feat of any accommodation in the business. Here's a description of the Peabody Duck March, taken right from the Peabody's website (just like the picture below...didn't bring my camera):

"Since opening its doors on November 1, 1986, The Peabody Orlando has continued, in unbroken sequence, the traditional March of The Peabody Ducks which began at its sister property, The Peabody Memphis, many, many years ago.

"Each morning, promptly at 11 a.m., the hotel's atrium lobby is the scene of a remarkable ritual. In a special elevator, the five North American mallard ducks, four hens and one drake, comprising The Peabody Ducks, descend from their $100,000 penthouse Royal Duck Palace.

"When the elevator doors open, The Peabody Ducks...take up their positions on a plush red carpet and begin ...[to] waddle their way in formation through the hotel's marble halls, and when they reach the magnificent, orchid-crowned fountain, which takes center stage in the Atrium Lobby, the ducks mount three red-carpeted steps and splash into the fountain's waters.

"At 5 p.m., the procession is reversed, The Peabody Orlando Ducks marching back to their special elevator, then to their Royal Duck Palace for dinner and a quiet evening together."

The tradition began in the 1930's when the manager of the Peabody Memphis returned from a weekend hunting trip drunk and, as a prank, released some of their live duck decoys into the hotel fountain of the Peabody hotel. 

Here's my short conversation with Duckmaster Brooke, an adorable young man with impeccable manners and affection for feathers like no caretaker I've ever seen:
  • Gropius: "So ahh, who cleans up the um, the, you know, the mess?"
  • Duckmaster: "We look after the ducks all day long to make sure it's not getting on the side of the fountain, and then each night, our housekeeping staff drains the fountain and cleans it."
  • Gropius: "Have you been in this position for long?"
  • Duckmaster: "1 year. There were 150 other people going for this position, so it was very competitive. I had to interview with all of the executive staff of the hotel."
  • Gropius: "So what happens to these ducks when they're no longer working for the Peabody?"
  • Duckmaster: "They work here for 6 months at a time, and then they go back to the farm. They may enter in up to 4 cycles of work here at the hotel, after which they retire."
  • Gropius: "They do retire right? No duck stew or anything."
  • Duckmaster:  [Of course outraged at the idea of it, but so nicely disguised!] "No. And we don't serve anything made with duck here. We raise the ducks ourselves from ducklings on a nearby farm. They return to this farm during breaks and upon retirement."
Duckmaster was much more charming in person. He was the ideal duck caretaker. So sweet.

Apparently, the ducks travel to schools and complete all sorts of little PR excursions--even help raise money for local charities. The Duckmaster is aptly named. He has a business card, and it remains handy in the pocket of his red jacket, perfectly matching the royal carpet and steps on which the duckies make their twice daily pilgrimage.

11 comments:

Menopausal New Mom said...

How neat and lucky for the ducks that they don't end up on the dinner table!

Erica@PLRH said...

I love it! I've heard about the ducks before but I've never seen them in person. Perhaps a field trip?

Anonymous said...

What I loved about Duckmaster Brook was how authentic he is. Part ringmaster, part actor, part duck wrangler, part royal ambassador: he takes himself and his job seriously. No irony at all; no self deprecating humor. I thought he was charming! Too bad we missed the 11:00 am waddle from the elevator both days! Some day we'll have to go back to the Peabody when it isn't Arctic weather and have a languid drink in that pretty bar chez the ducks. rl.

Poindexter said...

I've been to that Peabody in Orlando and adore the sweet duckies! That is so cool that you made a point to chat with the duckmaster. What an interesting job! Sounds like it's lots of PR. Hope you had a good time. Send my regards to Mickey. Thanks for your very sweet comment too.

Marvin said...

I remember the Peabody Memphis ducks, many decades ago. I didn't realize there was more than one Peabody, and I didn't really remember there being a duck wrangler at the hotel. Very cool! I learned something tonight.

bernthis said...

I love stuff like that I would be there at 11 and 5pm to watch

nursemyra said...

what a delightful tradition

Anonymous said...

I had heard something about this before but didn't know the details. Thanks for sharing. Great story!

Julia, the Thanksgiving Girl said...

Woah wow!! I've never heard anything about that or liek that before :) Sounds like fun :) And I like that duck-stick... Whatever that's called lol

Maureen@IslandRoar said...

I'm ashamed to say I saw a hotel that has this (or maybe this hotel) on the Duggar's TV show when my daughter forced me to watch it. Very cute.

M L Jassy said...

How utterly charming!